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About Us

 


Great service is always part of the deal.

It’s not hard to find online resellers of pro-audio equipment. It is however much harder to find one that puts customer care at the very top of their priority list.

Pro Audio Systems is different. If you need some advice on any of our products or services – we’re here to help. If you need something quickly – we’re here to help. If you need hard-to-find specialist items, custom-made pieces, pointers on how to connect this to that – we’re here to help. We work really hard to be the kind of people we would like to buy from, and this level of service is often hard to find via impersonal and anonymous e:commerce sites.

25 years of experience in supplying every type of audio gear for countless different applications has taught us that our clients need and deserve something more, and that is the personal touch.

One of our sales team will take personal responsibility for your order, from original contact to dispatch. They will help to spec the right equipment, process the order, where necessary place and chase orders with suppliers, and oversee the dispatch of goods.

If you have a question at any time, pre or post sale, you can reach your dedicated contact who will be happy to help. We’ll also contact you by email or telephone, as many times as necessary, to ensure that you are kept informed every step of the way.

We aim to get your goods to you as quickly as possible, usually within 2 days of order. In fact, many orders are dispatched same day for next-day delivery. If your order will take a little longer, we will personally contact you to let you know.

Plus (unless agreed first), we don’t take any money from you until we dispatch your order. Our system takes your details but defers payments until we manually release them. This means no money leaves your bank until we send your goods, giving you peace of mind that we are doing everything we can to get you your equipment promptly.

Our goal is to add value to every transaction we handle, by delivering personalised service to every client. There’s a whole world of choice out there, but here at Pro Audio Systems we believe that person-to-person contact is priceless - that belief is one of the building blocks of our business.

See what some of our recent customers have to say by clicking here.

Click here to Meet the team.